UC Berkeley Library

You can still access the UC Berkeley Library’s services and resources during the closure. Here’s how.

Using the Library during COVID-19

During the pandemic, many of our services are being offered in new ways. To find the latest information on course reserves, book returns, 24/7 online help, and more, visit our COVID-19 portal, which provides more up-to-date information than the text below.

Research Assistance

Content section: 

Reference Inquiries

Bancroft staff are available to assist you with reference and basic research inquiries about Bancroft collections. You can reach us in these ways:

  • In person: stop by our Reference Desk during Reading Room open hours
  • Via email: send your inquiry to bancref@library.kct56.com
  • Via webform
  • Via telephone: (510) 642-6481. (This line is answered only during Reading Room open hours; it does not have voice mail.)

Please note: email and the web form are the best ways to reach us if you are not on site.

Inquiries whether an image has been digitized may be submitted through the .

Independent Researchers

If you are unable to come to The Bancroft Library personally to examine materials, consider hiring a local researcher. Please send an email to bancref@library.kct56.com to request a current list of independent researchers who have extensive knowledge of Bancroft collections and are available for hire.

If you would prefer to hire a student to assist you with your research, please contact the UC Berkeley Career Center.

Questions about Aeon Accounts

Please contact banc-aeon@kct56.com for setup/log-in issues, and other Aeon account questions.

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